Privacy Policy

1. Introduction

Human Interface Design LLC ("Company," "we," "us," or "our"), doing business as os1, operates the os1 mobile application and the website os1.computer (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Our principal place of business is 418 Broadway, Ste N, Albany, New York 12207. You can contact us at yo@garytokman.com.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Name and email address
• Phone number
• Account credentials
• Payment and billing information (processed by third-party payment processors)
• User-generated content, including text, images, and files submitted through the Service

Automatically Collected Information

When you access the Service, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, interaction patterns, timestamps)
• Log data (IP address, browser type, pages visited, crash reports)
• Analytics data collected via Vercel Analytics and similar tools

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Storage and Conversations

We do not store your conversations, messages, or chat history on our servers. All conversation data is stored locally on your device. If you enable iCloud sync, your data may also be stored in your personal iCloud account via Apple's CloudKit infrastructure. iCloud storage is governed by Apple's own privacy policy and terms, and we do not have access to or control over data stored in your iCloud account.

We are not responsible for any loss, corruption, or damage to conversation data, whether stored locally on your device or in iCloud. It is your responsibility to maintain backups of any data you consider important.

5. Third-Party AI Services and Data Transit

The Service provides access to third-party artificial intelligence models (such as those from OpenAI, Anthropic, Google, Meta, and others). When you use these models through the Service, your input data (prompts, messages, images, and files) is transmitted through our servers, which are hosted on Vercel, to the respective third-party AI provider for processing. This data passes through our infrastructure in transit but is not stored or retained by us.

Vercel, our hosting provider, may process request data in accordance with its own privacy policy. Each AI provider's own privacy policy and terms govern their handling of data once it reaches their systems. We encourage you to review the privacy policies of both Vercel and the AI providers whose models you use.

We do not control how third-party AI providers or infrastructure providers process, store, or use data.

6. Data Retention

We retain your personal information (such as account and payment details) for as long as your account is active or as needed to provide you the Service. As noted above, we do not store or retain your conversation data on our servers. We may retain certain account information as required by law or for legitimate business purposes after account deletion.

7. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, analytics, hosting, AI model providers)
• Legal Requirements: If required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Human Interface Design LLC, our users, or others

We do not sell your personal information to third parties.

8. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at yo@garytokman.com.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes are effective immediately upon posting the revised policy. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Human Interface Design LLC
• 418 Broadway, Ste N, Albany, New York 12207
• yo@garytokman.com